Managed dedicated servers at HyperDC: order, setup and first login
Your fully managed dedicated server: choosing a location, what to write in the order form, what our team installs and configures, your first login and fixes.
- Beginner
- 8 min read
- Updated
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On this page
A managed dedicated server is a whole physical server in the location you choose, set up by our team. Nobody else uses the hardware, and you keep full access to it. This guide explains what to tell us and what happens after you order.
Choose your server
Compare the plans on the managed dedicated servers page. Each plan lists its processor, memory, disks and network. For the location, take the one closest to your users: see choose a data center location.
For GPUs see GPU servers: getting started.
Order your server
Press Order Now and fill in the order form:
| Field | What to enter |
|---|---|
| Location | Where the server runs, when the plan offers several. |
| Operating System | The system you want. If yours is not listed, write it under Software To Install. |
| Software To Install | The programs, tools and settings you need. The more you tell us, the less we need to ask. |
What happens after the order
- Your order is paid and appears in the client area under Services › My Services, as Pending while we work on it.
- Our team prepares the server and installs what you asked for.
- We e-mail the login details as soon as it is ready, and the service becomes Active.
First login
Linux servers: see secure a new Linux server. Windows servers: see first steps on Windows Server. Change the password you received, and keep it to yourself.
What we do and what you can do
We install and configure what you describe, and our team helps you later through a support ticket when you need a change. You also have full administrator or root access, so you can change anything yourself. Keep your own backups of important data: see the 3-2-1 backup strategy.
Troubleshooting
The order still shows Pending. We are preparing the server. Open a support ticket if you have a deadline.
You need something else installed later. Open a support ticket and describe it.
The server does not answer. See server unreachable.
Next steps
- Everything about dedicated hardware: dedicated servers.
- At lower prices: discounted dedicated servers.
Frequently asked questions
What does fully managed include?
We install Windows, Linux or any other operating system you need, your programs and tools, and we do all the configuration of the machine.
What should I write in the order form?
Choose the Location and Operating System, and describe what you need in Software To Install. We contact you if anything is unclear.
Do I get full access?
Yes. It is your machine: you get full administrator or root access, and you can change anything yourself.
How long does it take?
It depends on the server and its location. After your order is paid we prepare the server and e-mail the login details as soon as it is ready.