Upload files on Windows hosting: File Manager and FTP
Put your site's files on HyperDC Windows hosting: use File Manager in the client area to upload, edit and unpack them, or add an account for an FTP client.
- Beginner
- 10 min read
- Updated
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Your website's files must sit in the right folder of your hosting account. You can work on them in the browser with File Manager, or create an FTP account for an FTP client such as FileZilla, over an encrypted connection.
Where your files go
| Site | Folder |
|---|---|
| Main domain | httpdocs |
| Add-on domain or subdomain | The Document root shown in the Websites tab |
Use File Manager
Open File Manager on your service page. It opens in httpdocs.
- Open a folder: select its name. Up one level and the path above the list take you back.
- Upload: select Upload, or drag files onto the panel. Large files go up in pieces, and a bar shows the progress.
- New folder: select New Folder.
- Edit a text file: select its name, change it and select Save File.
- Unpack a
.zip: open its menu and select Extract. - Download: select the download icon in the file's row.
- Delete: open its menu and select Delete. Deleted files are removed for good.
The bar under the list shows how much of your Disk space you have used.
Verify: the files appear in the list with the size you expect.
Connect with FTP
- Open FTP and select New FTP Account.
- Enter a User name and a Password. In Home folder, enter the folder this account may use, such as
httpdocs. Empty means your whole hosting account. - Select Create Account.
- In your FTP client, connect with the FTP server shown under How to connect, port 21, and the user name as it appears in the list. Choose FTP with explicit TLS (FTPS), so your password and files travel encrypted; in FileZilla this is Require explicit FTP over TLS.
The account cannot leave its home folder.
Verify: your client lists the home folder and a test file you upload appears in File Manager.
Troubleshooting
An upload stops. Check Disk space under the file list, then upload the file again.
The FTP client connects but cannot list the folder. Check that the client uses passive mode. If it still fails, use File Manager and send us the time and your client's message in a ticket.
Next steps
- Publishing an application: deploy an ASP.NET site.
- More sites on one service: add domains and choose the PHP version.
Frequently asked questions
Where do my files go?
Your main domain's files go into httpdocs. For an add-on domain or a subdomain, the Websites tab shows the document root.
Can I upload web.config and other hidden files?
Yes. File Manager uploads, edits and downloads files such as web.config and .env. Web Shield stops visitors from reading them over the web.
Which should I use, File Manager or FTP?
File Manager needs nothing but your browser, and your client area login protects it. FTP suits you if you already work with an FTP client.
Can I use SFTP?
No. Windows hosting offers File Manager, and FTP with TLS (FTPS) on port 21.