Upload files on Windows hosting: File Manager and Disk Access

Your website's files must sit in the right folder of your hosting account. You can work on them in the browser with File Manager, or open your hosting as a drive on your computer with Disk Access, over an encrypted HTTPS connection.

Where your files go

Use File Manager

Open File Manager on your service page. It opens in httpdocs.

• Open a folder: select its name. Up one level and the path above the list take you back.
• Upload: select Upload, or drag files onto the panel. Large files go up in pieces, and a bar shows the progress.
• New folder: select New Folder.
• Edit a text file: select its name, change it and select Save File.
• Unpack a .zip: open its menu and select Extract.
• Download: select the download icon in the file's row.
• Delete: open its menu and select Delete. Deleted files are removed for good.

The bar under the list shows how much of your Disk space you have used.

Verify: the files appear in the list with the size you expect.

Connect with Disk Access

1. Open Disk Access on your service page. The main account is in the list, with a user name such as hdc123_disk. Your address is https://webdisk.example.com/, with your own domain in place of example.com.
2. To give the account a password of its own, select Change Password in its row. Until then it uses your hosting password.
3. Connect from your computer with the address, the user name and the password:
   • Windows: in File Explorer, right-click This PC, choose Add a network location and enter the address.
   • macOS: in Finder, choose Go › Connect to Server, enter the address and select Connect.
   • Linux: in your file manager, open Other Locations and connect to davs://webdisk.example.com/.

The Guides button in the same tab has the steps for each system and for other programs. The address works once your domain points to the server; see first steps on Windows hosting.

Verify: your computer shows the folders of your hosting account, and a test file you copy there appears in File Manager.

Add an account for someone else

Select New Account and fill in the form. An account you limit to one folder has its own address, shown in its row, and opens only that folder. Use it for a designer or a developer who works on one site.

Troubleshooting

The Disk Access address does not open. Your domain must point to the server first. Check its A record; see point a domain to your server.

Windows stops copying a large file. The drive client built into Windows has a limit of about 50 MB per file. Upload larger files with File Manager.

An upload stops. Check Disk space under the file list, then upload the file again.

Next steps

• Publishing an application: deploy an ASP.NET site.
• More sites on one service: add domains and choose the PHP version.