Account & security
Sign in, keep your details current, protect your account with two-factor authentication and give your team the access it needs.
- Create your HyperDC client account What each part of the registration form is for, which details appear on your invoices and how to verify your email address afterwards. Beginner 5 min
- Sign in to the client area and reset your password How signing in works, what to do when you forgot your password and how to sign out on shared computers. Beginner 4 min
- Account Details and Your Profile: what each page changes Account Details holds the billing account: invoice address, default payment method, language and email preferences. Your Profile holds your personal login. Beginner 5 min
- Contacts and email preferences Contacts receive the emails you choose but cannot sign in. Add them, pick their email types and reuse them as billing or domain contacts. Beginner 5 min
- Find an email we sent you: Email History Lost a welcome email or an invoice notice? Email History lists every message sent to your client account, with search and a full view of each email. Beginner 3 min
- Secure your client account with two-factor authentication Your client account controls your servers, domains and payments. Two-factor authentication stops anyone who learns your password from signing in. Beginner 6 min
- Change your password and security question Your password and security question protect your login; Account Security shows the protection of the client account. Here is how to keep all three in good shape. Beginner 4 min
- Users and permissions: give your team access Users sign in with their own login and the permissions you choose. How to invite them, pick permissions, manage pending invites and remove access. Beginner 6 min
- Accept an invite and switch between client accounts One login can open several client accounts, for example your own and your employer's. How to accept an invite, choose an account and check which one you are working in. Beginner 4 min