Data centers FAQ: locations, latency and moving
Where HyperDC servers run, which products are offered where, how to test latency before you order, IPv6 and DDoS by location, and how to move a server.
- Beginner
- 5 min read
- Updated
Tested on: HyperDC client area
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On this page
- Locations and products
- Where can my VPS or VDS run?
- Where are dedicated servers available?
- Does every location offer every product?
- Choosing and testing
- Which location is best for me?
- How can I test latency before I order?
- Network features by location
- Is IPv6 available?
- Is DDoS protection the same everywhere?
- Facilities
- Which companies operate the data centers, and which certifications do they hold?
- Can I visit or ship hardware to a data center?
- Moving
- Can I move a service to another location?
- Will my IP address stay the same?
- Next steps
Short answers about where HyperDC services run and how to choose a location. HyperDC servers run in 24 data center locations; the data centers page lists them with the services available in each. For the method of choosing, see choose a data center location.
Locations and products
Where can my VPS or VDS run?
- Linux and Windows VPS and VDS: Dallas, New York, Los Angeles, Frankfurt, Helsinki, Istanbul or Singapore.
- macOS VPS and VDS: Dallas, Los Angeles, Amsterdam or Frankfurt.
You choose the location in the order form.
Where are dedicated servers available?
In the United States, Canada, Germany (Frankfurt), Turkey (Istanbul) and South Korea. The dedicated servers page shows the configurations of each country.
Does every location offer every product?
No. Each product line has its own locations, and not every server model is offered everywhere. The order form shows what is available for each plan.
Choosing and testing
Which location is best for me?
Usually the one closest to most of your users, measured from their networks. Also consider where your data may be stored and whether you need a CDN. See choose a data center location.
How can I test latency before I order?
The order form shows an estimated latency from your location to each data center. Location cards on the data centers page show a test IP or a looking glass where one is available; ping it from your users' regions. If the location you want has neither, ask us.
Network features by location
Is IPv6 available?
Dedicated servers in the United States and South Korea include a /64 IPv6 block. For other products and locations, ask us before you order. See IPv6 setup.
Is DDoS protection the same everywhere?
No. Protection depends on the product and location and is listed on each plan card. See DDoS protection and DDoS protection basics.
Facilities
Which companies operate the data centers, and which certifications do they hold?
Ask us for the location you are interested in. We can tell you the details that matter for your project, such as compliance requirements.
Can I visit or ship hardware to a data center?
For co-location, we confirm the facility, delivery details and installation date after you order; see co-location. For other services the hardware is provided by us, and you manage your service remotely; contact us if your project has special requirements.
Moving
Can I move a service to another location?
Yes. Moving means a new server in the new location and a migration of your data: order the new service, copy and test, switch DNS, then cancel the old one. See move a website without downtime. Contact us if you want help planning the move.
Will my IP address stay the same?
No. IP addresses belong to a location, so a server in another location gets new addresses. Lower your DNS TTLs before the move.
Next steps
- See all locations: data centers.
- Measure and decide: choose a data center location.
Frequently asked questions
How many data center locations does HyperDC have?
HyperDC servers run in 24 data center locations. The data centers page lists them with the services available in each.
Where can my VPS or VDS be located?
Linux and Windows VPS and VDS plans run in Dallas, New York, Los Angeles, Frankfurt, Helsinki, Istanbul or Singapore; macOS plans in Dallas, Los Angeles, Amsterdam or Frankfurt. You choose the location in the order form.
How do I test a location before ordering?
The order form shows an estimated latency from your location to each data center, and location cards on our data centers page show a test IP or looking glass where one is available.
Can I move my server to another location later?
Yes, by setting up a server in the new location and migrating your data. Contact us and we will help you plan the move.
Do all locations have the same products?
No. Each product line is offered in its own set of locations, and not every server model is available everywhere. The order form shows what is available for each plan.