Client area & billing
Manage your account, services, invoices, payments and support tickets in the HyperDC client area.
- Manage your domain in the client area Every domain registered with HyperDC has its own page in the client area. Here is what each setting does and how to change it safely. Beginner 10 min
- Invoices, payment methods and account credit A complete reference for the Billing menu: how invoices work, how to pay them, how to save a payment method and how account credit is used. Beginner 8 min
- Pay an invoice with crypto (HyperDC Pay) Step by step through the HyperDC Pay panel on your invoice, with what each status means and what to do if a payment arrives short, late or on the wrong network. Beginner 8 min
- Open a support ticket that gets solved fast A good ticket names the service, the time, the exact error and what you already tried. Here is how to open one and what to attach. Beginner 7 min
- Secure your client account with two-factor authentication Your client account controls your servers, domains and payments. Two-factor authentication stops anyone who learns your password from signing in. Beginner 6 min
- Give your team access: users and contacts Users sign in with their own login and chosen permissions; contacts only receive emails. Here is when to use which, and how to set them up. Beginner 6 min
- Cancel a service Request the cancellation on the service page and choose when it takes effect. Back up your data first, because a cancelled server is deleted. Beginner 6 min