Policies
Short, specific answers to the questions we hear most about HyperDC services, billing and support.
- Refunds FAQ: what is covered and how to ask The refund policy is the binding document. This page points you to the right parts and explains how to request a refund. Beginner 4 min
- Abuse FAQ: report abuse or respond to a complaint Report abuse to [email protected] with the evidence we need. Received a complaint about your service? Reply on the ticket, contain the problem and fix it. Beginner 5 min