# DNS management and email forwarding for your domain

> Where your domain offers them, edit DNS records and forward email in the client area. If it does not, manage DNS where your nameservers point instead.

Difficulty: Beginner\
Tested on: HyperDC client area

Your domain page can offer two optional tools: **DNS Management**, to edit the records of the domain, and **Email Forwarding**, to forward mail sent to addresses at the domain to another mailbox. They are offered per extension and are not available for every domain. This guide shows how to check whether your domain has them, how to use them and where to manage DNS when it does not.

## Check whether your domain has them

Open the domain under **Domains › My Domains** and look in three places:

- **What would you like to do today?** lists **DNS Management** and **Email Forwarding** when they are active for the domain.
- The **Addons** tab, if present, lists **DNS Host Record Management** and **Email Forwarding** under "The following addons are available for your domain(s)...". An add-on that is not active yet shows **Buy Now for** with its price; an active one shows **Manage**.
- When you order a domain, **Domains Configuration** shows them as options if the extension offers them.

> **Note**
>
> If none of these appear for your domain, the extension does not offer them. Your domain still works with any DNS host: see "Manage DNS where your nameservers point" below.

## Step 1: Open DNS Management

Select **DNS Management** on the domain page. The page lists the records of the domain; **Manage Domain** at the top takes you back.

![The DNS Management page with the Host Name, Record Type, Address and Priority columns, Add record, Cancel Changes and Save Changes](https://hyperdc.com/templates/hyperdc/img/docs/domain-dns-and-email-forwarding/dns.en.webp "Each row is one record; the empty row at the bottom adds a new one.")

- **Host Name** is the part in front of your domain, such as `www` or `mail`. The example uses `@` for the domain itself.
- **Record Type** offers **A (Address)**, **AAAA (Address)**, **MXE (Mail Easy)**, **MX (Mail)**, **CNAME (Alias)**, **SPF (txt)**, **URL Redirect** and **URL Frame**.
- **Address** is the target: an IPv4 or IPv6 address, a host name, or the text of a TXT record.
- **Priority** is used only for MX records, as the note under the table says: "Priority Record for MX Only". A lower number is tried first.

## Step 2: Add, change or remove records

1. Select **Add record** for a new row, or use the empty row at the bottom.
2. Enter the **Host Name**, choose the **Record Type** and enter the **Address**. For **MX (Mail)**, also enter a **Priority**, for example `10`.
3. To delete a record, select the cross at the end of its row; select it again to restore the record before you save.
4. Select **Save Changes**. **Cancel Changes** discards what you have not saved.

Common records:

| Purpose | Host Name | Record Type | Address |
|---|---|---|---|
| Website on your server | `@` | A (Address) | your server's IPv4 address |
| `www` as an alias | `www` | CNAME (Alias) | your domain |
| Mail server | `@` | MX (Mail) | the mail server's host name, with a priority |
| SPF, DKIM, DMARC, verifications | as your provider says | SPF (txt) | the text your provider gives you |

**URL Redirect** sends visitors of a name to another web address, and **URL Frame** shows another address under your domain. Use **A (Address)** or **CNAME (Alias)** when the site runs on your own server or hosting plan.

> **Warning**
>
> The records you save here are served by the nameservers that belong to this DNS service. If the **Nameservers** tab points the domain to other nameservers, such as your hosting plan or Cloudflare, those answer instead and changes here have no effect.

**Verify:** after a few minutes, ask a public resolver:

```bash
dig www.example.com A +short @1.1.1.1
dig example.com MX +short @1.1.1.1
```

On Windows use `Resolve-DnsName www.example.com -Type A -Server 1.1.1.1`.

## Step 3: Set up email forwarding

Select **Email Forwarding** on the domain page.

![The Email Forwarding page with two forwarding rules, an empty row for a new rule and Save Changes](https://hyperdc.com/templates/hyperdc/img/docs/domain-dns-and-email-forwarding/forwarding.en.webp "Each rule forwards one address at your domain to another mailbox.")

1. In the empty row, enter the **Prefix**, the part before `@`, for example `info`.
2. In **Forward To**, enter the address that should receive the mail, for example a mailbox at another provider.
3. Select **Save Changes**.

To remove a rule, clear both of its fields and save, as the page notes. The information box adds two points: if the forwarding service finds the **Forward To** address invalid, it disables the rule automatically, and changes to an existing rule may take up to 1 hour.

Forwarding only works while the domain's MX records point to the forwarding service. If the mail of your domain is hosted elsewhere, for example with your hosting plan, create forwarders there instead.

**Verify:** from another email account, send a message to the forwarded address and check that it arrives at the target mailbox, including its spam folder.

## Manage DNS where your nameservers point

When your domain does not offer these tools, or you prefer another DNS host, set the domain's nameservers to that host and manage the records there:

- **Hosting plan:** use the nameservers from the welcome email and manage records and mail forwarders in the control panel of the plan.
- **Cloudflare:** see [Cloudflare in front of your site](/guides/cloudflare-proxy-setup).
- **Your own server:** see [private nameservers](/guides/private-nameservers).

Change the nameservers as described in [change domain nameservers](/guides/change-domain-nameservers), then add the records as in [point a domain to your server](/guides/point-domain-to-server).

## Troubleshooting

**Saved records do not resolve.** Check which nameservers the domain uses with `dig NS example.com +short`. If they are not the nameservers of this DNS service, edit the records at the DNS host that answers, or switch the domain back.

**Forwarded mail does not arrive.** Check that the rule is still there and the **Forward To** address is correct, look in the spam folder of the target mailbox, and make sure the domain's MX records point to the forwarding service.

**The Priority field is greyed out.** It is only used for **MX (Mail)** records; other types show **N/A**.

## Next steps

- Understand the records you edit: [DNS basics for a new domain](/guides/dns-basics-for-a-new-domain).
- Make mail from your domain trusted: [email deliverability](/guides/email-deliverability).
- Back to the domain overview: [manage your domain](/guides/manage-your-domain).

## Frequently asked questions

### Why is there no DNS Management on my domain page?

These tools are offered per extension and are not available for every domain. When they are missing, manage the records at the DNS host your nameservers point to, such as your hosting control panel or Cloudflare.

### Do records I save here work with custom nameservers?

No. The records are served by the nameservers that belong to this DNS service. If your domain points to other nameservers, those answer instead, and changes here have no effect.

### Can I add TXT records for SPF, DKIM or verifications?

Yes, with the record type SPF (txt): it saves a TXT record, so you can use it for SPF, DKIM, DMARC or verification values.

### How long until a forwarding change works?

The Email Forwarding page notes that changes to an existing forwarding record may take up to 1 hour to take effect.

### Does email forwarding give me a mailbox?

No. It forwards mail sent to an address at your domain to another address. To send mail from your domain or keep a mailbox, use the email of a hosting plan or a mail provider.

---

Source: <https://hyperdc.com/guides/domains/domain-dns-and-email-forwarding>\
Updated: 2026-10-09