# View and download your invoices

> Find an invoice under My Invoices, filter and search the list, understand each part of the invoice page and save it as a PDF or print it for your records.

Difficulty: Beginner\
Tested on: HyperDC client area

**My Invoices** lists every invoice of your account, paid or not. This guide shows how to find an invoice, what each part of the invoice page means and how to keep a PDF copy for your accounting.

## Before you start

- Sign in to the client area. If you were invited to someone else's account, you need the **View & Pay Invoices** permission.
- Invoices show the billing details saved under the account menu › **Account Details**. Update them before a new invoice is created if they should change.

## Step 1: Open My Invoices

Go to **Billing › My Invoices**, or press **G** and then **I**. The page starts with a summary card, followed by the list of your invoices.

![My Invoices with the outstanding balance, the status filters and the invoice rows](https://hyperdc.com/templates/hyperdc/img/docs/view-and-download-invoices/list.en.webp "My Invoices: the summary card on top, then the filters, the search and the invoice list.")

1. **Outstanding Balance** shows the total still due, badges with the number of unpaid and overdue invoices and, when there is one, the **Next due** date. The button opens the first open invoice with **Pay Now**. With several open invoices it can read **Pay All** and open one combined payment, if [mass payment](/guides/mass-payment) is available for your account. When nothing is due, the card says **You are all paid up.**
2. **Status filters** start with **All** and add one filter for each status in your list, such as **Unpaid**, **Overdue**, **Paid**, **Cancelled** and **Refunded**.
3. **Invoice rows** show **Invoice #**, **Invoice Date**, **Due Date**, **Total** and **Status**, with **Pay Now** on open invoices, **View Invoice** on the others and a download button at the end.

## Step 2: Find the invoice you need

- **Search.** Type an invoice number, a date or an amount in **Enter search term...**. The list filters as you type.
- **Filter.** Select a status filter, for example **Paid** to collect receipts for your accountant.
- **Sort.** Select a column heading to sort by it; select it again to reverse the order.

Open invoices also show a note under the due date, such as **Due in 3 days** or **Due tomorrow**, and overdue invoices show how many days they are late. Overdue rows are marked in red and listed first.

**Verify:** the invoice you are looking for is in the list with the status you expect.

## Step 3: Open the invoice

Select the invoice number, **Pay Now** or **View Invoice**. The invoice opens as a document page; **My Invoices** at the top left takes you back to the list.

![The top of an unpaid invoice with Print, Download PDF, the status, the key dates and the balance due](https://hyperdc.com/templates/hyperdc/img/docs/view-and-download-invoices/invoice.en.webp "The top of an invoice: actions, status, key facts and the payment area.")

1. **Print** and **Download PDF** keep a copy of the invoice.
2. **Status** of the invoice, for example **Unpaid**, **Paid**, **Cancelled**, **Refunded** or **Payment Pending**.
3. **Invoice Date**, **Due Date**, **Payment Method** and **Total**. The payment method is the one chosen for this invoice; a saved card shows its type and last four digits.
4. **Balance Due** with the due date and the payment area, shown while the invoice is unpaid. How to pay: [pay an invoice](/guides/pay-an-invoice).

After a payment, a message at the top of the invoice confirms it, for example **Thank You! Your payment was successful.**

## Step 4: Check the details

Scroll down for the rest of the invoice.

![The lower part of an invoice with Pay To, Invoiced To and the invoice items with sub total and total](https://hyperdc.com/templates/hyperdc/img/docs/view-and-download-invoices/items.en.webp "Who the invoice is from and to, and what it is for.")

- **Pay To** shows our company details.
- **Invoiced To** shows your company, name and address, and your tax ID when one is saved.
- **Invoice Items** lists each item with its description and **Amount**. Renewals show the period they cover. Below the items are **Sub Total**, any taxes and **Total**; an asterisk marks taxed items.
- **Notes** appear when the invoice has a note for you.
- **Ledger** lists every payment, credit or refund on the invoice with **Date**, **Type**, **Reference** and **Amount**, and ends with the remaining **Balance**. **No Related Transactions Found** means nothing has been paid yet.

## Step 5: Download or print

- **From the list:** select the download button at the end of a row to save that invoice as a PDF.
- **From the invoice:** select **Download PDF**, or **Print** to open your browser's print dialog. The printout leaves out the buttons and the payment area.

> **Tip**
>
> Need all receipts of a year? Select the **Paid** filter, sort by **Invoice Date** and download the invoices one by one. Every invoice stays available under **My Invoices**.

## Troubleshooting

**An invoice is missing from the list.** Select **All** and clear the search field. If your user can open several client accounts, switch to the account the invoice belongs to; see [switch between accounts](/guides/switch-between-accounts).

**The PDF does not download.** Allow downloads from our site in your browser, then try again. As an alternative, open the invoice and use **Print** with the browser's option to save as PDF.

**The invoice shows old company details.** Update **Account Details** so new invoices use the right details. Open a ticket if an invoice that was already issued needs a correction.

**I paid, but the invoice is still unpaid.** Some payments need a confirmation from the payment provider or the network before the invoice changes to **Paid**. If the invoice stays unpaid after a successful payment, open a ticket with the invoice number and the payment reference.

## Next steps

- Pay an open invoice: [pay an invoice](/guides/pay-an-invoice), or [pay with crypto](/guides/pay-invoice-with-crypto).
- All billing pages at a glance: [billing overview](/guides/invoices-and-payment-methods).
- Common questions: [billing FAQ](/guides/billing-faq).

## Frequently asked questions

### Can I download my invoices as PDF files?

Yes. Use the download button at the end of a row in Billing › My Invoices, or open the invoice and select Download PDF.

### Do paid invoices stay in the client area?

Yes. Paid invoices stay in Billing › My Invoices. Select the Paid filter to list them and download them again whenever you need them.

### Where can I see the payments made on an invoice?

At the bottom of the invoice, in the Ledger. It lists each payment, credit or refund with its date, type, reference and amount, and the remaining balance.

### Can I change the company details on an invoice?

Update Account Details in the account menu so new invoices use the right details. If an invoice that was already issued needs a correction, open a support ticket.

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Source: <https://hyperdc.com/guides/billing/view-and-download-invoices>\
Updated: 2026-10-09
