# Create your HyperDC client account > Register a HyperDC client account step by step: personal details, billing address, a strong password, the terms of service and email address verification. Difficulty: Beginner\ Tested on: HyperDC client area Your HyperDC client account holds your services, domains, invoices and support tickets. This guide walks you through the registration form section by section and ends with verifying your email address, so that our messages reach you. > **Note** > > Registering creates two things at once: a **client account**, the billing account with your address, services and invoices, and your **user** login, the email address and password you sign in with. Later you can invite more users to the same client account, and one user can have access to several client accounts. ## Before you start - **An email address you check.** It becomes your sign-in and receives invoices and login details. - **Your billing details** as they should appear on invoices: name, address, and company name and tax number if you buy for a company. - **A password manager** is the easiest way to create and keep a strong, unique password. If you are about to order anyway, you can skip this page: checkout creates the account for you, see [create an account and place your first order](/guides/create-account-and-order). ## Step 1: Open the registration form On our website, select **Login** at the top right. Under the sign-in form, select **Create account** next to "Not registered?". The **Create account** page opens. If you already have an account, use the **Login** link next to "Already Registered?" instead. Fields with an asterisk are required, as the note "(required fields are marked with *)" reminds you. If the page shows buttons to sign up with another service above the form, you can use one of them. It links that sign-in to your new account and may fill in some fields for you; complete the rest of the form as described below. ## Step 2: Enter your personal information In **Personal Information**, enter your **First Name**, **Last Name**, **Email Address** and **Phone Number**. Choose the country code in the list in front of the phone number first, then type the number. ![The Create account form with the Personal Information and Billing Address sections](https://hyperdc.com/templates/hyperdc/img/docs/register-an-account/form.en.webp "The first two sections of the registration form. Fields marked with an asterisk are required.") ## Step 3: Enter your billing address In **Billing Address**: 1. **Company Name** — optional. Fill it in if invoices should be issued to a company. 2. **Street Address** and **Street Address 2** — the second line is for an apartment, floor or similar. 3. **Country** — select it before **State**: for some countries the **State** field turns into a list. 4. **City**, **State** and **Postcode**. 5. A tax number field, for example **VAT Number**, when the form shows one. It is optional; enter it if your company has one. If an **Additional Information** section appears, fill in what it asks for. When it offers **Choose Currency**, pick the currency you want to be billed in: your invoices use the currency of your account, so ask us before ordering if you need to change it later. **Verify:** the address reads exactly as it should be printed on your invoices. ## Step 4: Choose a password In **Account Security**: 1. Type a password in **Password** and again in **Confirm Password**. The eye button shows what you typed. 2. Or select **Generate Password**: it fills both fields with a random password. Save it in your password manager before you continue. 3. Watch the **Password Strength** bar under the fields and the "Tips for a Secure Password" below it. Aim for **Strong**. If the section also shows **Security question**, choose a question and type the **Answer**. When you reset a forgotten password, we ask for this answer before you can set a new one, so pick an answer you will remember and that nobody can look up. **Verify:** the strength bar shows **Strong**, and no "The passwords entered do not match" message appears. ## Step 5: Accept the terms and register 1. If the form shows **Join our mailing list**, switch it on only if you want news and offers by email. You can change this later under **Account Details**. 2. If a verification check (captcha) is shown, complete it. 3. Read the [terms of service](/legal/terms-of-services) and tick "I have read and agree to the Terms of Service". 4. Select **Register**. **Verify:** your client area opens and you are signed in. Your name appears at the top right. ## Step 6: Verify your email address Right after registering, we send you an email with a verification link. Until you open it, a notice at the top of the client area says "Please check your email and follow the link to verify your email address." 1. Open the email and select the link in it. 2. The page confirms "Your email address has been verified". Select **Continue To Client Area**. If the page says "Your email verification link has expired", sign in and select **Resend Verification Email** in the notice to get a new link. **Verify:** the notice is gone. Under **Your Profile** in the account menu, your email address shows **Email Verified**. > **Tip** > > Two more minutes now save trouble later: turn on [two-factor authentication](/guides/account-security-two-factor) and, for a company account, add a colleague as a contact for invoices, see [contacts and email preferences](/guides/contacts-and-email-preferences). ## Troubleshooting **"The email address entered is not available for use."** A login with this email address already exists. Sign in with it instead, or reset the password from the sign-in page with **Forgot Password?**. **"We don't allow users with the email address provider you entered."** Use an address from another email provider, for example your company mailbox. **The page says "To create an account, please place an order with us".** New accounts are then created during checkout. Choose a product and complete the order; the account is created with it. **The form does not submit.** Required fields that are empty or invalid are marked with a message. Check that both passwords match and that the terms box is ticked. **No verification email.** Check the spam folder, then use **Resend Verification Email**. Make sure the address in **Your Profile** is spelled correctly. ## Next steps - [Sign in and reset your password](/guides/sign-in-and-reset-password) - [Account Details and Your Profile](/guides/account-details-and-profile) - [Secure your account with two-factor authentication](/guides/account-security-two-factor) - [Create an account and place your first order](/guides/create-account-and-order) ## Frequently asked questions ### Do I have to register before I order? No. You can also create your account during checkout in the order form. Registering first is useful if you want to set up your details, contacts and two-factor authentication before you order. ### Which email address should I use? One you check often and will keep for a long time. You sign in with it, and invoices, welcome emails with login details and security messages go there. For a company, a shared mailbox that stays when people change roles is often the better choice. ### Why do you need my billing address? It is printed on your invoices, and taxes are calculated from it. Enter it exactly as it should appear on invoices. You can change it later under Account Details; the change applies to new invoices. ### I did not receive the verification email. What now? Check the spam folder first. Then sign in and select Resend Verification Email in the notice at the top of the client area. Email History in the account menu lists every message we sent you. ### Can my colleagues use the same account? Yes, but not by sharing your password. Register once, then invite each colleague under User Management. Everyone signs in with their own email address and password and gets only the permissions you choose. --- Source: \ Updated: 2026-10-09