# Account Details and Your Profile: what each page changes

> Update the billing details of your HyperDC client account under Account Details, and your own name and sign-in email under Your Profile. Learn which is which.

Difficulty: Beginner\
Tested on: HyperDC client area

Your client area has two pages with personal data, and they do different things. **Account Details** belongs to the **client account**, the billing account with your services and invoices. **Your Profile** belongs to your **user** login, the person who signs in. This guide shows both and helps you change the right one.

| | Account Details | Your Profile |
|---|---|---|
| Belongs to | the client account (billing) | your login |
| Holds | name, company, address and email on invoices, default payment method, billing contact, language, email preferences | your first and last name, the email address you sign in with |
| A change applies to | everyone who works in this client account and to new invoices | only you, in every client account you can open |

## Before you start

- To edit **Account Details**, you need to be the account owner or a user with the **Modify Master Account Profile** permission.
- To change the email address you sign in with, you need your current password.

## Step 1: Open Account Details

Open the account menu (your name at the top right) and select **Account Details**. The page says "View & update your account details". You can also press **G** then **A** anywhere in the client area, or search for it with **Ctrl K**.

![Account Details with the Contact Information and Billing Address cards filled with sample data](https://hyperdc.com/templates/hyperdc/img/docs/account-details-and-profile/details.en.webp "Account Details: the contact information and billing address of the client account.")

## Step 2: Update contact information and billing address

1. In **Contact Information**, check **First Name**, **Last Name**, **Company Name**, **Email Address** and **Phone Number**. The **Email Address** here is the address of the client account: account emails such as invoices are sent to it.
2. In **Billing Address**, check **Address 1**, **Address 2**, **City**, **State/Region**, **Zip Code** and **Country**. Taxes and the address on new invoices follow these details.

A greyed-out field cannot be changed here. Open a support ticket if it needs an update.

## Step 3: Set your billing preferences

The **Billing Information** card holds:

- **Payment Method** — the default for new invoices. **Use Default (Set Per Order)** keeps the method chosen with each order. The list shows the methods available for your account.
- **Default Billing Contact** — **Use Default Contact (Details Above)** puts the details above on invoices. Choose one of your contacts if invoices should be addressed to another person or department. Contacts are added under **Contacts**, see [contacts and email preferences](/guides/contacts-and-email-preferences).
- **Language** — the language for this account, for example for the emails we send. **Default** uses the default language of our client area.
- A tax number field, when your account shows one.

## Step 4: Choose which emails the account receives

If the page shows **Email Preferences**, switch on the types of email the account's email address should receive:

- **General Emails** — all account related emails
- **Invoice Emails** — new invoices, reminders and overdue notices
- **Product Emails** — welcome emails, suspensions and other lifecycle notifications
- **Domain Emails** — registration and transfer confirmations and renewal notices
- **Support Emails** — a copy of all support ticket communications

![The Billing Information card with Payment Method, Default Billing Contact, Language and Tax ID, and the Email Preferences card with one switch per email type](https://hyperdc.com/templates/hyperdc/img/docs/account-details-and-profile/preferences.en.webp "Billing preferences and the types of email the account address receives.")

Domain emails need at least one recipient. To switch them off here, first set a contact to receive them.

**Join our mailing list**, when shown, controls news and offers only. Account emails are not affected by it.

Select **Save Changes** at the bottom of the page.

**Verify:** the page shows "Changes Saved Successfully!".

> **Tip**
>
> Switching off **Invoice Emails** for the account address is only safe if a contact receives them. Otherwise nobody is told about new invoices and due dates.

## Step 5: Edit Your Profile

Open the account menu and select **Your Profile**. The page describes itself as "Your name and the email address you sign in with, for every account you can access." The top card shows whether your email address is verified (**Email Verified** or **Email Not Verified**).

![Your Profile with the Profile card for the name and the Change Email Address card](https://hyperdc.com/templates/hyperdc/img/docs/account-details-and-profile/profile.en.webp "Your Profile: your own name and the email address you sign in with.")

- **Profile:** change **First Name** and **Last Name** and select **Save Changes**.
- **Change Email Address:** enter the new **Email Address**, type your **Existing Password** ("Enter your current password to confirm the change.") and select **Save Changes**.

**Verify:** sign out and sign in again with the new address. If the card shows **Email Not Verified**, open the verification email we sent to the new address.

> **Note**
>
> Your password, two-factor authentication and security question also belong to your login, not to the client account. They are under **Change Password** and **Security Settings**, see [change your password and security question](/guides/change-password-and-security-question).

## Troubleshooting

**I cannot open or save Account Details.** Your login lacks the **Modify Master Account Profile** permission for this client account. Ask the account owner.

**Invoices still show the old address.** Only invoices created after the change use it. Open a ticket if an existing invoice must be corrected.

**The new sign-in email is refused.** The address may already belong to another login. Use a different address, or sign in with that login instead.

**I edited the wrong client account.** If you have access to several accounts, check the name at the top right before saving, see [switch between client accounts](/guides/switch-between-accounts).

## Next steps

- [Contacts and email preferences](/guides/contacts-and-email-preferences)
- [Users and permissions](/guides/users-and-contacts)
- [Invoices and payment methods](/guides/invoices-and-payment-methods)

## Frequently asked questions

### I changed my email address under Your Profile. Why do invoices still go to the old address?

Your Profile changes the address you sign in with. Account emails such as invoices go to the Email Address under Account Details and to the contacts you selected. Update Account Details as well.

### Will a new address change invoices that already exist?

No. New invoices use the details saved under Account Details. If an invoice that was already issued needs a correction, open a support ticket.

### Why is a field greyed out?

Some fields cannot be changed in the client area. Open a support ticket and tell us what should change; we may ask you to confirm the request.

### Does changing my name under Your Profile change the name on invoices?

No. Your Profile belongs to your login. The name and company on invoices come from Account Details.

### Who can edit Account Details?

The account owner, and users who have the Modify Master Account Profile permission. Every user can edit their own Your Profile page.

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Source: <https://hyperdc.com/guides/account/account-details-and-profile>\
Updated: 2026-10-09
